How is the ideal boss? A study about its social representation in the Portuguese population

Authors

  • Lisete Mónico Faculdade de Psicologia e de Ciências da Educação da Universidade de Coimbra
  • Leonor Pais Doutorada em Psicologia do Trabalho e das Organizações, Professora Auxiliar na Faculdade de Psicologia e de Ciências da Educação, Universidade de Coimbra, Rua do Colégio Novo, S/N, 3000-115 Coimbra, Portugal. E-mail: leonorpais@fpce.uc.pt. Tel: +351 919276549
  • Inês M. Pratas Faculdade de Psicologia e de Ciências da Educação da Universidade de Coimbra
  • Nuno R. dos Santos Universidade de Évora

DOI:

https://doi.org/10.17575/rpsicol.v33i1.1367

Keywords:

Social Representation, Ideal Boss, Leadership, Leader

Abstract

The aim of this study is to identify and interpret the social representations of the ideal boss among Portuguese people, based on the fact that leadership is one of the themes that has received most attention from Social Sciences researchers. To this end, 2725 people were surveyed. We used the Free Word Association technique to access the evocations of the ideal boss. The evocations were classified through the Four-Frame Table as a function of their significant value, making it possible to identify the following constituent elements of the central core: “comprehensive”, “respectful”, “leader”, “sympathetic” and “competent”. The central nucleus invariance and the variance of the peripheries were analyzed according to the variables gender, age and occupation of a managerial position. The results suggest some similarity between models of positive and virtuous leadership and what our sample defined as the ideal boss.

Downloads

Download data is not yet available.

References

Abric, J. C. (1976) Jeux, conflits et représentations sociales. Aix-en-Provence. Thèse d’État: Université de Provence.

Abric, J. C. (1987). Coopération, competition et représentations sociales. Cousse DelVal.

Abric, J. C. (1993). Central system, peripheral system: Their functions and roles in the dynamics of social representations. Papers on Social Representations, 2(2), 75-78.

Abric, J. C. (1994a). Pratiques sociales et représentations. Paris: PUF.

Abric, J. C. (1994b). L'organisation interne des representations sociales: Système central et système périphérique. In C. Guimelli (Org.), Structures et transformations des Representations Sociales (pp. 73-84). Neuchâtel: Delachaux et Niestlé.

Abric, J. C. (2001). L’approche structurale des représentations sociales: Développements récents. Psychologie et société, 4, 81-106.

Abric, J. C. (2003). La recherche du noyau central et de la zone muette des représentations sociales. In J. C. Abric (Ed.), Méthodes d'étude des représentations sociales (pp. 59-80). Ramonville Sant-Agne, France: Érès.

Aij, K. H., & Rapsaniotis, S. (2017). Leadership requirements for lean versus servant leadership in health care: A systematic review of the literature. Journal of Healthcare Leadership, 9, 1-14. http://dx.doi.org/10.2147/jhl.s120166.

Almeida, S., & Faro, A. (2016). Tradução, adaptação e validação do Servant Leadership Questionnaire (Escala de Liderança Servidora). Revista Psicologia: Organizações e Trabalho,16(3), 285-297. http://dx.doi.org/10.17652/rpot/2016.3.11929.

Amundsen, S., & Martinsen, Ø L. (2014). Empowering leadership: Construct clarification, conceptualization, and validation of a new scale. The Leadership Quarterly, 25(3), 487-511. http://dx.doi.org/10.1016/j.leaqua.2013.11.009.

Arnold, J., Arad, S., Rhoades, J., & Drasgow, F. (2000). The empowering leadership questionnaire: The construction and validation of a new scale for measuring leader behaviors. Journal of Organizational Behavior, 21, 249-261.

Avolio, B. J., & Gardner, W. L. (2005). Authentic leadership development: Getting to the root of positive forms of leadership. The Leadership Quarterly, 16(3), 315-338. http://dx.doi.org/10.1016/j.leaqua.2005.03.001

Bandura, A. (1977). Social learning theory. Englewood CliVs, NJ: Prentice–Hall.

Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prenctice Hall.

Bedi, A., Alpaslan, C. M., & Green, S. (2016). A meta-analytic review of ethical leadership outcomes and moderators. Journal of Business Ethics, 139(3), 517-536. http://dx.doi.org/10.1007/s10551-015-2625-1.

Besen, F., Tecchio, E., & Fialho, F. (2017). Liderança autêntica e a gestão do conhecimento. Gestão & Produção, 24(1), 2-14. http://dx.doi.org/10.1590/0104-530X898-13.

Blau, P. M. (1964). Exchange and power in social life. New York: Wiley.

Brown, M. E., Treviño, L. K., & Harrison, D. A. (2005). Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes, 97(2), 117-134. http://dx.doi.org/10.1016/j.obhdp.2005.03.002.

Brown, M., & Treviño, L. K. (2006). Ethical leadership: A review and future directions. The Leadership Quarterly, 17(6), 595-616. http://dx.doi.org/10.1016/j.leaqua.2006.10.004.

Copeland, M. (2014). The emerging significance of values based leadership: A literature review. International Journal of Leadership Studies, 8(2), 105-135.

Daniel, F., Caetano, E., Monteiro, R., & Amaral, I. (2016). Representações sociais do envelhecimento ativo num olhar genderizado. Análise Psicológica, 34(4), 353-364. http://dx.doi.org/10.14417/ap.1020.

Dany, L., Urdapilleta, I., & Monaco, G. L. (2014). Free associations and social representations: Some reflections on rank-frequency and importance-frequency methods. Quality & Quantity, 49(2), 489-507. http://dx.doi.org/10.1007/s11135-014-0005-z.

Ferreira, V. (2010). A Igualdade de mulheres e homens no trabalho e no emprego em Portugal: Políticas e circunstâncias. Lisboa: CITE – Comissão para a Igualdade no Trabalho e no Emprego.

Finley, S. (2012). Servant leadership: A literature review. Review of Management Innovation & Creativity, 5(14), 135-144.

Flynn, G. (2010). Leadership and business ethics (Vol. 25). Dordrecht: Springer.

Gardner, W. L., Avolio, B. J., Luthans, F., May, D. R., & Walumbwa, F. O. (2005). Can you see the real me? A self-based model of authentic leader and follower development. The Leadership Quarterly, 16, 343–72. http://dx.doi.org/10.1016/j.leaqua.2005.03.003.

Greenleaf, R. K. (1970). The servant as leader. Indianapolis: The Robert K. Greenleaf Center.

Harter, S. (2002). Authenticity. In C. S. Snyder, & S. J. Lopez (Eds.), Handbook of positive psychology (pp. 382 – 394). Oxford: Oxford University Press.

Holtz, B. C., & Harold, C. M. (2012). Effects of leadership consideration and structure on employee perceptions of justice and counterproductive work behavior. Journal of Organizational Behavior, 34(4), 492-519. http://dx.doi.org/10.1002/job.1825.

Hsiung, H. (2012). Authentic leadership and employee voice behavior: A multi-level psychological process. Journal of Business Ethics, 107(3), 349-361. http://dx.doi.org/10.1007/s10551-0111043-2.

Hunter, E. M., Neubert, M. J., Perry, S. J., Witt, L., Penney, L. M., & Weinberger, E. (2013). Servant leaders inspire servant followers: Antecedents and outcomes for employees and the organization. The Leadership Quarterly, 24(2), 316-331. http://dx.doi.org/10.1016/j.leaqua.2012.12.001.

Judge, T. A., Piccolo, R. F., & Ilies, R. (2004). The forgotten ones? The validity of consideration and initiating structure in leadership research. Journal of Applied Psychology, 89(1), 36-51. http://dx.doi.org/10.1037/0021-9010.89.1.36.

Lorinkova, N. M., Pearsall, M. J., & Sims, H. P. (2013). Examining the differential longitudinal performance of directive versus empowering leadership in teams. Academy of Management Journal, 56(2), 573-596. http://dx.doi.org/10.5465/amj.2011.0132

Manz, C. C., & Sims, H. P. (1980). Self-Management as a substitute for leadership: A social learning theory perspective. The Academy of Management Review, 5(3), 361-367. http://dx.doi.org/10.2307/257111.

Miniotaitė, A., & Bučiūnienė, I. (2013). Explaining authentic leadership work outcomes from the perspective of self-determination theory. Management of Organizations: Systematic Research, 65, 63-75. http://dx.doi.org/10.7220/mosr.1392.1142.2013.65.5.

Miska, C. c., & Mendenhall, M. M. (2018). Responsible leadership: A mapping of extant research and future directions. Journal of Business Ethics, 148(1), 117-134. http://dx.doi.org/10.1007/s10551-015-2999-0

Moriano, J., Molero, F., & Mangin, J. (2011). Liderazgo auténtico: Concepto y validación del cuestionario ALQ en España. Psicothema, 23(2), 336-341.

Moscivici, S. (1981). A representação social da psicanálise. Rio de Janeiro: Zahar.

Mubasher, U., Salman, Y., Irfan, S., & Jabeen, N. (2017). Spiritual leadership in organizational context: A research gap in South Asia. South Asian Studies (1026-678X), 32(1), 205-218.

Neves, M., Jordão, F., Cunha, M., Vieira, D., & Coimbra, J. (2016). Estudo de adaptação e validação de uma escala de perceção de liderança ética para líderes portugueses. Análise Psicológica, 2(34), 165-176. http://dx.doi.org/10.14417/ap.1028

Newman, A., Schwarz, G., Cooper, B., & Sendjaya, S. (2015). How servant leadership influences organizational citizenship behavior: The roles of LMX, empowerment, and proactive personality. Journal of Business Ethics, 145(1), 49-62. http://dx.doi.org/10.1007/s10551-015-2827-6.

Oliveira, D. C., Marques, S. C., Gomes, A. M. T., Teixeira, M. C. T. V., & Amaral, M. A. D. (2005). Análise das evocações livres: Uma técnica de análise estrutural das representações sociais. In A. S. Paredes (Org.). Perspectivas teórico-metodológicas em representações sociais (pp. 573-603). João Pessoa: Editora Universitária UFPB.

Parris, D., & Peachey, J. (2013). A systematic literature review of servant leadership theory in organizational contexts. Journal of Business Ethics, 113(3), 377-393. http://dx.doi.org/10.1007/s10551-012-1322-6.

Pearce, C. L., & Sims, H. P. (2002). Vertical versus shared leadership as predictors of the effectiveness of change management teams: An examination of aversive, directive, transactional, transformational, and empowering leader behaviors. Group Dynamics: Theory, Research, and Practice, 6(2), 172-197. http://dx.doi.org/10.1037//1089-2699.6.2.172.

Peus, C., Wesche, J. S., Streicher, B., Braun, S., & Frey, D. (2011). Authentic leadership: An empirical test of its antecedents, consequences, and mediating mechanisms. Journal of Business Ethics, 107(3), 331-348. http://dx.doi.org/10.1007/s10551-011-1042-3.

Portugal Ferreira, M., Aua Mané, M., & Ribeiro Almeida, M. (2017). Aplicação das dimensões culturais do projeto Globe na avaliação da liderança ética: Um estudo intercultural em Portugal e Guiné-Bissau. Brazilian Journal of Management, Revista de Administração da UFSM, 10(2), 245-264. http://dx.doi.org/10.5902/1983465912868

Randolph-Seng, B., & Gardner, W. L. (2012). Validating measures of leader authenticity: Relationships between implicit/explicit self-esteem, situational cues, and leader authenticity. Journal of Leadership & Organizational Studies, 20(2), 214-231. http://dx.doi.org/10.1177/1548051812464780.

Rašković, M., & Kržišnik, Š. (2010). Cross-cultural comparison of leadership practices from Slovenia and Portugal using the Globe Research Program methodology. Portuguese Journal of Management Studies, 15(1), 13-33.

Rato, H. (Coord.). (2007). A igualdade de género na administração pública central portuguesa. Instituto Nacional de Administração. Fundação para a Ciência e Tecnologia.

Reed, L. L., Vidaver-Cohen, D., & Colwell, S. R. (2011). A new scale to measure executive servant leadership: Development, analysis, and implications for research. Journal of Business Ethics, 101(3), 415-434. http://dx.doi.org/10.1007/s10551-010-0729-1.

Rosa, E., Tafani É., Michel, G., & Abric, J. (2011). Rôle du processus de catégorisation dans le fonctionnement des représentations sociales: Une application dans le champ du marketing? Les cahiers internationaux de psychologie sociale, 91(3), 253-281. http://dx.doi.org/10.3917/cips.091.0253.

Sá, C. P. (1996). Representações sociais: Teoria e pesquisa do núcleo central. Temas em Psicologia, (3), 19-33.

Sá, C. P. (1998). Núcleo central das representações sociais. Petrópolis: Vozes.

Schwartz, A. J. (2015). Inspiring and equipping students to be ethical leaders. New Directions for Student Leadership, 2015(146), 5-16. http://dx.doi.org/10.1002/yd.20131.

Seligman, M. E. (1975). Helplessness: On depression, development, and death. New York, NY: Freeman.

Sharma, P. N., & Kirkman, B. L. (2015). Leveraging leaders: A literature review and future lines of inquiry for empowering leadership research. Group & Organization Management, 40(2), 193-237. http://dx.doi.org/10.1177/1059601115574906.

Spears, L. (2010). Character and servant leadership: Ten characteristics of effective, caring leaders. The Journal of Virtues & Leadership, 1(1), 25-30. http://dx.doi.org/10.1.1.475.5814.

Suh, M. (2015). Definitions. Retrieved January 05, 2018, from http://www.pewresearch.org/methodology/demographic-research/definitions/

Treviño, L. K., Hartman, L. P., & Brown, M. (2000). Moral person and moral manager: How executives develop a reputation for ethical leadership. California Management Review, 42(4), 128-142. http://dx.doi.org/10.2307/41166057.

Trochim, W. M., Donnelly, J. P., & Arora, K. (2016). Research methods: The essential knowledge base. Boston, MA: Cengage Learning.

Vala, J., & Castro, P. (2013). Pensamento social e representações sociais. In J. Vala & M. B. Monteiro (Eds.), Psicologia social (9th ed., pp. 569-602). Lisboa: Fundação Calouste Gulbenkian.

Vergès P. (2002). Conjunto de programas que permitem a análise de evocações: EVOC manual, Versão 5. Aix-en-Provence.

Walumbwa, F., Avolio, B., Gardner, W., Wernsing, T., & Peterson, S. (2008). Authentic leadership: Development and validation of a theory-based measure. Journal of Management, 34(1), 89-126. http://dx.doi.org/10.1177/0149206307308913.

Wolde, A., Groenendaal, J., Helsloot, I., & Schmidt, A. (2014). An explorative study on the connection between ethical leadership, prototypicality and organizational misbehavior in a dutch fire service. International Journal of Leadership Studies, 8(2),18-43.

Published

2019-08-31

How to Cite

Mónico, L., Pais, L., Pratas, I. M., & dos Santos, N. R. (2019). How is the ideal boss? A study about its social representation in the Portuguese population. PSICOLOGIA, 33(1), 1–18. https://doi.org/10.17575/rpsicol.v33i1.1367

Issue

Section

Non-thematic articles